Publishing a Conversation Flow

Publishing a Conversation Flow activation has different settings compared to publishing Single Widget activations. These settings ensure seamless interaction and engagement with users across different platforms.

Before you start, please keep in mind:

Modifying published links may impact tracking and statistics. Avoid editing links to maintain accurate activation data
Deleting a link removes its total click count; however, data of captured participants remains visible in the reports.
Test your activation links to make sure it’s running smoothly before publishing, to avoid user experience issues.

Steps to Publish a Conversation Flow

Complete your activation by clicking Save to automatically redirect to the Publish tab.
Click +Add to create a new Sharable Link.
- Enter a Link Name (up to 20 characters) for internal use only.
- Choose the Share on (Origin) source for tracking engagement.
Select the Publishing Channel:
- Unlike Single Widgets, Conversation Flow activations can be published on:
  - FB Messenger
  - Engage Engine Messenger
  - Webview

Here is more info on each:

Channel	Requirements	Features
Facebook Messenger	Connected Facebook business account with admin access Toggle the “Get Started” button in your account’s settings and set a greeting message.	Activations seamlessly integrate with your Facebook Messenger conversations. Immediate capture of users social profile data (See Data points article).
Engage Engine Messenger	None	A Web-view application can be loaded from both web and mobile browsers. Low drop-off user rates through an activation. Data is captured solely via voluntary input from users, provided voluntarily.
Webview	None	Use this feature if you want the participants to Skip the conversation flow and jump into the Game Widget directly.

Advanced Settings: Includes options
- Clickable Image Link: Generates preview cards when sharing the activation.
- Connect Datapoint: Automatically associates a datapoint with participants once they click on the link.
- Connect to a Static Links: Allows a predefined, unchanging URL for specific use cases.
- Disable Cookies: Prevents user tracking, treating each entry as a new participant.

Learn more about Advanced Shareable Links Settings.

Unique Features for Conversation Flow Publishing

Trigger Words

Trigger words are predefined keywords that initiate automated interactions. Users can send a DM on Facebook Messenger and Instagram DM or comment on Instagram post with the trigger word, prompting Engage Engine to launch a pre-built conversation flow activation. Learn more.

Push Activation

Manually select target groups of fans and send them customized messages directly from the Engage Engine platform. Learn more.